A: No, your trainer comes fully assembled.

A: No, we sell our bike trainers and rollers direct which is how we are able to provide our amazing prices.

A: We do not charge you any sales tax unless you are having your unit shipped to Washington State.

A: No, FREE SHIPPING is included on orders in the contiguous United States. Free Shipping offered on Bike Trainers and Rollers only. Accessories shipped without a trainer will be charged shipping.

A: Generally deliveries will be made within 7-10 business days. If you live in a remote area, it may take a few additional days.

A: No, you do not need to be home for delivery.

A: Yes – but an extra charge will apply. Please call our customer service extension for more information.

A: Like most manufacturers, our warranty is not transferable. It is valid only for the original purchaser.

A: Cascade Bike Trainer is a division of Cascade Health and Fitness. Our management team has over 25 years in the Health and Fitness Industry.